Question 1

Who is BIZTAILORS for?

Accepted Answer

B2B teams running named accounts — strategic, multi-stakeholder relationships where each customer matters, and where revenue depends on understanding the account deeply rather than working a high-volume pipeline. Typical fits: producers with global distributor networks, industrial sellers with key customer accounts, consultancies with named strategic relationships.

Question 2

How is this different from a CRM?

Accepted Answer

A CRM tracks pipeline activity: leads, stages, amounts, owners. BIZTAILORS captures the intelligence behind each strategic account: stakeholder maps, political dynamics, white space, management SWOT, MEDDPICC, DISC profiles, and the plays that move the relationship forward. Most customers run BIZTAILORS alongside their existing CRM — it is the intelligence layer, not a replacement for the system of record.

Question 3

Does my account data go to AI providers?

Accepted Answer

No. Account data is isolated from AI at the architecture level — enforced by code, not policy. When you use AI features (voice training, suggestions, contradiction detection), only the specific structured context you choose is passed through, never the full dataset. The isolation is a design property, not a setting you have to trust someone to honour.

Question 4

What is a credit, and what is it used for?

Accepted Answer

One credit equals one minute of AI-led voice training — role-play sessions where your team rehearses upcoming conversations on real accounts before walking into the meeting. The Pro subscription includes 30 credits every month. Heavier users can top up with credit packs (30 / 60 / 250 / 1000) that never expire.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancellation is one click in the self-service Stripe portal. You keep access through the end of the current billing period; data stays available so you can re-activate later without losing anything.

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